Terms Of Service

Effective Date: 01.02.2026

1. Who we are

We are Essence Of Gaia Ltd. Our company information is at the end of this document.

2. Our terms and conditions

These are our terms and conditions which apply when you buy any goods via this site. (Separate terms apply to use of our site.) We’ve tried to make them user-friendly. Please read them carefully and save a copy as we don’t file a copy specifically for the transaction with you. They are available in English only.

3. Consumers – definition

Where we refer to “Consumer” below we mean an individual acting for purposes which are wholly or mainly outside that person’s trade, business, craft or profession.

4. Who can buy on our site

You are not allowed to buy any goods via this site if your main purpose is to use them to infringe our intellectual property or other legal rights or to deliberately damage our business, e.g. by intentionally writing false reviews.

5. Changing our terms and conditions

We may change these terms and conditions at any time. Please check them carefully as they will apply to anything you buy after the effective date shown at the top.

6. Important disclaimers
While we believe that our products are beneficial in many ways, they are not intended to diagnose, prevent, or treat any medical condition or to be used as a substitute for medical advice and we make no promise that any particular “wellness” objective will be achieved. Please consult your doctor if you have or think you may have a medical condition.
If we give any advice this should only be treated as general guidance and not medical advice. You should consult your doctor or dermatologist before engaging in a new skincare routine.
You are responsible for carefully reading the ingredients on the product label or leaflet to avoid the risk of allergic or other adverse reactions.

7. Variations
We will take reasonable care to ensure that representations and descriptions of goods appearing on our website are correct. However, there may be minor differences between the actual goods and the way that they appear on our website. Also, the labelling or packaging of the goods you receive may differ from the images of these which you see on our site.

8. How you order
Your order is an offer to buy from us.
You place your order by using the ordering process on our site. This involves selecting the goods, placing them in the shopping cart and sending your order to us by clicking on the “Pay Now” button. You can check and amend any mistake before making an order by using the change function and/or the internet browser back button.
You must ensure that your order, including delivery address, and any other information you supply to us is correct and you tell us immediately if there are any changes.
We accept your offer and there is a binding legal contract when we send you a confirmation email. However, even if we have accepted your offer, we are not obliged to supply any goods if they are unavailable or we think that you are buying the goods to infringe our intellectual property or other rights or to deliberately damage our business, e.g. by intentionally writing false reviews. If so, we will notify you as soon as possible that we are cancelling your order and will arrange for a full refund if you have been charged.

9. Price and payment

The price for the goods you order is as stated on our site at the time you send us your order. Any applicable VAT or sales tax is included in any price shown. You must pay in advance by one of the payment methods listed on our site. We are entitled not to send you the goods until we have received full payment in cleared funds. Delivery costs are charged extra at the rate shown on our site when you place your order. These will depend on the delivery method chosen. NB Our charges don’t include customs or import duties which may be applied to your order by the relevant authorities. We have no control of these and it is your separate responsibility to pay for them. We recommend that you check with your local customs office in advance. If we have mis-priced any item by mistake, we are not obliged to supply the item at that price provided we tell you before we send it off. If we do, then you can decide if you want to order the item at the right price but, if you do not, we will provide a full refund of any payments already made. You must contact us immediately with full details if you dispute any payment. If any amount due to us is unpaid, or unjustifiably charged back, we may end this agreement on written notice to the email address provided on your order